Unified Payments Interface (UPI), a leading payment method of India, is down today across the country. This is affecting citizens badly, as users cannot make their required payments. Due to this, Users are frustrated and helpless, and the whole social media is buzzing with memes. Let’s explore the details and root cause.
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UPI Down Today Across India.
Unified Payments Interface, the most used digital payment mode across India, has now deceived the users. Users across the country are experiencing the payment disruption in UPI. People are unable to make payments using payment apps or are not even able to log in, causing widespread frustration.
According to Downdetector, there were over 3,000 complaints filed related UPI outage at around 8:00 PM. The most relevant problems reported are UPI Payment Failure, Failed Fund Transfer, and Unable to Login to the UPI Payment App.
People are reporting that they are frustrated because their favourite payment apps, such as Google Pay, Paytm, and PhonePe, are down. According to the website’s real-time information, there were 296 complaints that GPay users reported.
In this queue of complaints, Google Pay competitors such as Paytm, Phonepay, Bhim, and more are also included.
On Wednesday, the Finance Minister had said that India is the highest user of UPI, with a total of 16.99 billion transactions in January. With these transactions, a total of ₹23.48 lakh crore transactions were calculated, marking the highest number recorded in any month.
Users’ Reaction to UPI Outage.
As people across the country are frustrated by the transaction disruption, people are reporting complaints in huge numbers. Apart from Downdetector, several users are expressing their frustrations and helplessness on social media.
A X (formerly Twitter) user wrote, making fun of today’s digital trends and reminding elders’ habits, “UPI is down for the first time & it is already showing an impact. Most of us have already stopped carrying liquid cash & this downtime has created a do-or-die situation. Elders were right about carrying cash.”
One user even highlighted the situation when payment takes a little bit of time, “UPI has been failing since the last hour, servers are down. Aaj bartan dhulwa ke hi manega.”
Another X user shared a video of a man working on dhaba and making fun of UPI down, “UPI is down, couldn’t pay the money so dhaba owner asked me to do the work.”
One shared a meme on UPI down, he wrote, “Upi services down for several users in India.. Cash be like… Abhi Ham Zinda Hai (We are still alive).”
Banks Are Also Down.
UPI is not only down, but also major indian banks are facing the same issue, login problem, transaction failure, server problem. In this list, banks like Bank of India, Axis Bank, HDFC Bank, ICICI Bank, Kotak Mahindra Bank, and more are reported down.
As of the Downdetector report, Services for the State Bank of India (SBI) have also been impacted, where 406 affected users reported complaints as of 8:11 PM.
Do This If You Face The Problem.
If you are stuck in this situation, you must wait for 48 hours. Your bank needs time to resolve the final status of your payment. There is the possibility that the issue will be resolved during this period.
After 48 hours, check the history of the relevant UPI App to find out whether the payment was processed successfully or failed. If payment marks as successful, it means the amount has been transferred to the receiver’s account. If you fail, you will receive a refund within 3 to 4 business days.
If you don’t receive the refund within 4 to 6 business days, instantly contact the bank’s customer support and provide them with the transaction details for quick resolution. But suppose the issue is still unresolved, it’s time to take the last leap, reach out to the National Payments Corporation of India (NPCI) helpdesk for further assistance.
Remember, your money in the bank is safe, it will either reach to expected receiver or will be refunded. You just need to be patient throughout this situation, and avoid multiple retry attempts quickly, as it will trigger fraud prevention measures.
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